Positive assessment from Dutch consumer watchdog
As you all know, at Sunweb Group we believe that everyone deserves to go on a holiday. An important factor in being accessible is clear communication about our offer and our prices.
Last summer, the Dutch Authority Consumer & Market (ACM) published new guidelines, which we have taken very seriously. These new guidelines state that travel companies need to be fully transparent about pricing on their offerings. We have gone one step further: all additional mandatory costs, including those payable at destination, are now included in our offering. No hidden costs, ever.
Recently, 12 travel companies were reviewed by ACM. Yesterday, ACM announced that Sunweb Group is one of the few Dutch travel organisations that clearly communicates all details on package deals to its customers.
Another forward step from the leading digital holiday expert!